For high security and of Swiss origin
In today’s world, IT security plays a central role. That’s why the topic is high on our agenda. Our ISO labels testify that we meet international standards in the areas of information security, security for cloud services and protection of personal data. In addition, our “Swiss Made” labels show you the extent to which our solutions, expertise and services are produced in Switzerland. This means we can offer you the highest level of security and quality. Exactly what your IT needs!
ISO/IEC 27001 is an international standard for corporate information security. It describes the requirements necessary to establish, implement and continuously improve an information security management system (ISMS).
With such a system, organizations can make the information assets they hold, such as customer data, more secure by protecting them from threats and vulnerabilities and by performing regular
information security controls. An overarching management process also ensures that we meet stakeholder requirements for information security. In this way, we increase the security of our solutions.
ISO/IEC 27017 is a security standard designed for cloud service providers and users to create a secure cloud-based environment and reduce the risk of security issues. This by, for example, integrating controls directly into the cloud services and automating them. For us, the focus here is on the Swiss Business Cloud as a platform and desktop.
ISO/IEC 27018 is a security standard in the ISO/IEC 27000 family of standards for data protection in cloud computing services. It helps cloud service providers that process personally identifiable information (PII) to assess risks and implement controls to protect PII. We place particular emphasis on handling PII in accordance with the GDPR, and this standard supports us and provides our customers with additional assurance that we are handling their PII in accordance with legal requirements.
The ISO 9000 family of quality management systems (QMS) includes a set of standards that help organizations meet requirements from customers and other stakeholders within the framework of legal and regulatory requirements.
The ISO 9001 standard specifies the requirements for organizations wishing to implement and operate an ISO 9001 quality management system. The standard is based on the well-known PDCA cycle (Plan, Do, Check, Act) and supplements this above all with the influences of external interest groups on planning (Plan) and focuses on products and services during implementation (Do). In our QMS, we pay particular attention to responding quickly to quality deficiencies or suggestions for improvement, which enables us to adapt our processes, products and services promptly and on an ongoing basis.
Three conditions must be met for IT products to carry the “swiss made software” label:
About half of our solutions fulfill these three conditions. You can find the label in these cases directly on the individual solution pages.
There are three conditions that must be met in order for a service to indicate Swiss origin in conjunction with the “swiss digital services” logo:
All our services and expertise meet these three conditions.
The following two conditions must be met in order to bear the “swiss hosting” label:
Open Circle operates its services in its own data centers in Switzerland or with Swiss partners who also fulfill the conditions of the label, i.e. whose data location is also Switzerland. More under Swiss Business Cloud.
We work in many teams according to the proven Kanban method. Kanban is a running delivery model where each work step is visualized in a board (e.g. “received”, “in process”, “done”). This makes the work flow more visible, every team member can get an overview and bottlenecks and long waiting times are identified more quickly. The project manager knows exactly how many tasks are in progress and how the work is distributed. This leads to improved delivery speeds and increased customer satisfaction.
ITIL (Information Technology Infrastructure Library), is a best practice framework consisting of a set of processes designed to enable effective IT service management.
The latest version, ITIL 4, includes 34 management practices designed to achieve specific goals, among other things.
In order to apply ITIL effectively, employees from various departments hold ITIL certification.