We are Open Circle
Open Circle, headquartered in Zurich, has been offering IT solutions for small and medium-sized enterprises since 2001 and today employs over 40 people. With the self-developed “Swiss Business Cloud“, Open Circle offers SMEs a flexible ICT infrastructure from its data centers in Zurich and Bern. Customers benefit from secure access to their personal IT solutions worldwide without having to take care of it themselves. Consulting and support round out the offering.
With the firm conviction that every company is entitled to its own independent IT, Young Solutions was founded in 2001. Even a good 20 years later, as Open Circle, we develop IT solutions far from the mainstream and ensure the digital sovereignty of our customers in the best possible way.
On November 27, 2001, Young Solutions AG is founded by four students in a basement in Kloten, not far from Zurich Airport.
With a degree in business informatics, some ideas and little money, Young Solutions moves into its first «office» on the top floor of a Honda garage in Zurich.
Young Solutions moves into new offices at Albisriederstrasse 243 in Zurich-Albisrieden.
Young Solutions receives the globally recognized ISO 9001 certificate for its quality management system.
Together with its partner wwcom, Young Solutions offers a purely Internet-based telephony solution.
On May 12, 2016, ITIGO AG is founded.
Young Solutions grows and needs new offices. Move to Freilagerstrasse 32 in Zurich-Albisrieden takes place.
Information security is a focus and Young Solutions is getting certified for the ISO 27001 standard.
Young Solutions complies with all data protection requirements from the GDPR and is therefore GDPR-compliant.
Young Solutions becomes ISO certified. The certificates for cloud services security (ISO 27017) and personal data protection (ISO 27018) are also obtained.
Young Solutions AG merges with ITIGO AG and becomes Open Circle AG. This expands the range of services and the team grows to over 30 employees.
For its 20th anniversary, Open Circle releases new branding.
Open Circle is audited and successfully re-certified to ISO 9001, 27001, 27017 and 27018 in March.
Our actions are passionate and focused on our customers. Our offer is based on their needs. Our customers are our focus. We maintain a personal and respectful interaction.
We are competent in what we do and a reliable partner. We do the right thing and are committed to consistent (automated) solutions. We live an open error and feedback culture and are therefore constantly improving.
I lend a hand, take responsibility and go the extra mile where necessary. I treat my team colleagues with trust and respect and support them. Together we have fun in our work, a pinch of humor is important to us.
We are inquisitive, interested and think outside the box. We develop the existing further, question it and try out new things.
We meet our partners openly, respectfully and collaborate together. We learn from each other and advance each other. We achieve greater goals together (as a community) with more meaning. We use open source tools wherever possible and appropriate.
Choosing the right IT provider is not easy. Find out if we are a match and if you can imagine working with us. These seven reasons speak for Open Circle as your IT partner.
We get in touch and get to know each other in a conversation. We introduce each other and talk about your business model as well as your IT, challenges and goals. In a second meeting we determine your needs. We talk about expectations and gather detailed information about locations, computer workstations, regulations, specialized applications, budget and schedule.
Based on your challenges, goals and specifications, we evaluate which of our IT solutions and expertise make sense for you. We create an individual and concrete offer with initial situation, requirements, solution ideas, design and description and present it to you and your business colleagues.
After your «go» we create an exact schedule. We procure the required hardware and set up the solutions. We configure the devices, install them on site and train your employees. At the go-live, we are on site and make sure that everything works for the IT users.
Our operations team takes care of the operation of your IT solutions. This includes monitoring, backup, updates & lifecycle, software management, vulnerability scan and much more. If required, we accompany or take over the onboarding and offboarding of your employees. The support is available 24/7 for your concerns.
Customers receive their own personal Success Manager. This person is actively in contact with you and knows your business model. At status meetings – periodicity is determined with you – IT projects are driven forward. The account manager acts as an interface between you and our technical team. At regular relationship review meetings, the Success Manager ensures that your IT goals are being met.
ISO 27001 is an international standard for information security management.
ISO 27017 is a security standard to create a secure cloud-based environment and reduce the risk of security issues.
ISO 27018 is a security standard about data protection in cloud computing services.
The ISO 9000 family ensures that customer requirements are met in relation to a product or service.
«swiss hosting» promises that the data will remain in Switzerland and that third parties access to them for third parties is only possible via Swiss authorities.
«swiss made software» stands for high-quality Swiss ICT products and thus for values such as quality, innovation and precision in software development.
«swiss digital services» stands for first-class Swiss ICT services and thus for values such as independence, reliability and integrity.
Kanban is an ongoing delivery model where each step in the process is visualized on a board to increase delivery speed and customer satisfaction.