Über uns

About us

We are Open Circle

We help companies become digitally independent

Open Circle, headquartered in Zurich, has been offering IT solutions for small and medium-sized enterprises since 2001 and today employs over 40 people. With the self-developed “Swiss Business Cloud“, Open Circle offers SMEs a flexible ICT infrastructure from its data centers in Zurich and Bern. Customers benefit from secure access to their personal IT solutions worldwide without having to take care of it themselves. Consulting and support round out the offering.

History

The dream of unconventional IT solutions

With the firm conviction that every company is entitled to its own independent IT, Young Solutions was founded in 2001. Even a good 20 years later, as Open Circle, we develop IT solutions far from the mainstream and ensure the digital sovereignty of our customers in the best possible way.

Young Solutions AG

2001

On November 27, 2001, Young Solutions AG is founded by four students in a basement in Kloten, not far from Zurich Airport.

Honda-Garage

2003

With a degree in business informatics, some ideas and little money, Young Solutions moves into its first «office» on the top floor of a Honda garage in Zurich.

Virtueller Arbeitsplatz

2006

Virtual workplace and virtual server have become the main business. The customer base appreciates the worldwide access to the corporate infrastructure «Swiss Business Cloud».

Service Line

2007

System monitoring is professionalized and a service line with customer support is established.

Umzug an die Albisriederstrasse

2008

Young Solutions moves into new offices at Albisriederstrasse 243 in Zurich-Albisrieden.

IT-Administration Cockpit

2012

Young Solutions introduces Webportal cockpit and IT administration. Now customers can administer their cloud themselves and manage access rights at the click of a mouse.

ISO 9001 Zertifizierung

2014

Young Solutions receives the globally recognized ISO 9001 certificate for its quality management system.

Telefonielösung mit WWCOM

2015

Together with its partner wwcom, Young Solutions offers a purely Internet-based telephony solution.

ITIGO AG

2016

On May 12, 2016, ITIGO AG is founded.

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2017

Young Solutions grows and needs new offices. Move to Freilagerstrasse 32 in Zurich-Albisrieden takes place.

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2017

Information security is a focus and Young Solutions is getting certified for the ISO 27001 standard.

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2018

Young Solutions complies with all data protection requirements from the GDPR and is therefore GDPR-compliant.

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2020

Young Solutions becomes ISO certified. The certificates for cloud services security (ISO 27017) and personal data protection (ISO 27018) are also obtained.

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2020

Young Solutions AG merges with ITIGO AG and becomes Open Circle AG. This expands the range of services and the team grows to over 30 employees.

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2021

For its 20th anniversary, Open Circle releases new branding.

Mann und Frau mit Laptop im Rechenzentrum

2023

Open Circle is audited and successfully re-certified to ISO 9001, 27001, 27017 and 27018 in March.

Values

That's what we stand for

Icon mit Krone und Uhr

Customer Focus, Anytime

Our actions are passionate and focused on our customers. Our offer is based on their needs. Our customers are our focus. We maintain a personal and respectful interaction.

Icon für Professionalität und Nachhaltigkeit

Highly Professional & Sustainable

We are competent in what we do and a reliable partner. We do the right thing and are committed to consistent, automated solutions. We live an open error and feedback culture and are therefore constantly improving.

Icon mit Hand und cooler Geste

One Cool Company

I lend a hand, take responsibility and go the extra mile where necessary. I treat my team colleagues with trust and respect and support them. Together we have fun in our work, a pinch of humor is important to us.

Icon mit College-Hut und Pfeilen. Symbolisiert lebenslanges Lernen.

Life Long Learning

We are inquisitive, interested and think outside the box. We develop the existing further, question it and try out new things.

Icon mit vier Händen, die sich halten

Community & Open Collaboration

We meet our partners openly, respectfully and collaborate together. We learn from each other and advance each other. We achieve greater goals together (as a community) with more meaning. We use open source tools wherever possible and appropriate.

Why Open Circle

On the mission for your digital sovereignty

Choosing the right IT provider is not easy. Find out if we are a match and if you can imagine working with us. These seven reasons speak for Open Circle as your IT partner.

1. Competent and reliable employees

IT is a people business. Our cooperation and the quality of our services depend first and foremost on our employees. For this reason, we attach great importance to having the right people in the Open Circle team. Our 40 employees are friendly, courteous, reliable, straightforward and highly qualified. They maintain a personal and respectful interaction. If you have questions or problems, they will help you immediately and competently.

2. Personal and close customer service

IT is rarely the core business of our customers. What our customers have in common, however, is that IT is a key factor in business success or failure. For this reason, it is important for us to fully understand your business model. This way we can develop your IT together so that it has a positive impact on your business. It is not without reason that our team responsible for customer support is called the «Customer Success Team». Your personal Customer Success Manager is in intensive dialog with you and provides you with comprehensive advice. We make you aware of trends, news and threats. Regular relationship review meetings ensure that we can achieve your business goals together.

3. Cost security

IT is a complex discipline and the right infrastructure and qualified professionals are expensive. Open Circle provides you with everything you need for your IT. You don't need to make large investments in infrastructure and hardware, nor do you need to hire a lot of costly IT staff. We offer you a comprehensive portfolio of IT solutions and services that are transparent and billed on a monthly basis. Our prices are fair and no negative surprises await you.

4. Over 20 years experience and well-known customers

Open Circle has been serving the IT needs of 150 well-known companies for over 20 years. Small and medium-sized enterprises in a wide range of industries already rely on our IT solutions and expertise. For example, service providers in the fields of finance, insurance, consulting, science, technology and construction, as well as trading companies and manufacturing companies. Our customers also differ in size, some of them have a single location or even several branches at home and abroad.

5. On the mission for your digital sovereignty

When it comes to IT, we have a huge pool of knowledge, tools and solutions at our disposal. We make these usable and tangible for companies. In this way, we create a diverse range of unconventional IT solutions and promote diversity, resilience, innovation and the free market. We provide secure transmission paths for your data and use (only) state-of-the-art IT infrastructure. Through training and the transfer of know-how, we promote the individual IT skills of your employees. With our commitment, we prevent dependencies on large, e.g. US-American companies.

6. Security has top priority

We make great efforts in the area of data security and sovereignty. We host your data in secure, state-of-the-art Swiss data centers operated by Swiss companies. We build our solutions redundantly wherever possible and reasonable; if one system fails, a second one kicks in. We regularly perform penetration tests and uncover potential vulnerabilities in the system. We are also ISO-certified and regularly audited internally and externally. We conduct cybersecurity training, have comprehensive business continuity management and a Chief Information Security Officer who is responsible for everything.

7. Everything from one source

Open Circle develops and operates unconventional IT solutions, has extensive IT expertise and is also there for you as an IT partner. Our solutions in the areas of workplaces, communication & collaboration, infrastructure and security are predominantly cloud-based and can be easily scaled. In addition, we offer the corresponding services, such as setup, monitoring, backup, 24/7 system support and much more. We provide IT strategy consulting, are well versed in technological topics, take over IT project management, as well as procurement of hardware and software. No matter what comes your way, Open Circle offers you everything from a single source with the help of a select partner network.

Approach

A proven approach

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Determine requirements

We get in touch and get to know each other in a conversation. We introduce each other and talk about your business model as well as your IT, challenges and goals. In a second meeting we determine your needs. We talk about expectations and gather detailed information about locations, computer workstations, regulations, specialized applications, budget and schedule.

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Evaluate suitable solutions

Based on your challenges, goals and specifications, we evaluate which of our IT solutions and expertise make sense for you. We create an individual and concrete offer with initial situation, requirements, solution ideas, design and description and present it to you and your business colleagues.

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Setup, rollout & onboarding

After your «go» we create an exact schedule. We procure the required hardware and set up the solutions. We configure the devices, install them on site and train your employees. At the go-live, we are on site and make sure that everything works for the IT users.

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Running operation

Our operations team takes care of the operation of your IT solutions. This includes monitoring, backup, updates & lifecycle, software management, vulnerability scan and much more. If required, we accompany or take over the onboarding and offboarding of your employees. The support is available 24/7 for your concerns.

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Customer Success

Customers receive their own personal Success Manager. This person is actively in contact with you and knows your business model. At status meetings – periodicity is determined with you – IT projects are driven forward. The account manager acts as an interface between you and our technical team. At regular relationship review meetings, the Success Manager ensures that your IT goals are being met.

Contact

Your connection to Open Circle

Do you want to know more about Open Circle?

Stefan Escher is looking forward to hearing from you.

Open Circle AG
Freilagerstrasse 32
CH-8047 Zürich

©2024 Open Circle AG, all rights reserved.