As a Customer Success Engineer, Thomas acts as the interface between customers and technology. He provides support during the implementation of new solutions, assists with technical questions and helps to make processes more efficient. His goal is to ensure that the solutions used are optimally utilised by customers and create real added value.
His professional career began with an apprenticeship as a plasterer, followed by several years of practical work in the family business. He prepared for a management position in the construction industry by completing further training as a foreman and planning to take the foreman’s examination. However, a serious accident at work fundamentally changed his career path. Instead of giving up, Thomas seized the opportunity to reorient himself: he trained as a computer systems engineer, successfully completing his training in the summer of 2025.
Computers and technology have fascinated Thomas since his early years and have always been an integral part of his life. Long before his retraining, he ran his own server at home with a lab environment where he tested new technologies and implemented his own projects. After his accident, this passion became his new career path. Today, he uses his technical expertise and enthusiasm for IT in his daily work, helping customers get the most out of their systems.
