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IT security and digital sovereignty for asset managers

In this success story, you will learn how Boreal Capital Management modernised its IT infrastructure and redefined digital security while enabling flexible working models by collaborating with Open Circle. Thanks to a strategic partnership, the company was able to meet its compliance requirements and ensure the protection of sensitive customer data.

Boreal is based in Zurich and operates in Iberia, Latin America, Asia, Eastern Europe and the Middle East

Company: Boreal Capital Management
Website: borealcm.com
Industry: Asset management, financial services
Locations: Zurich, Switzerland; parent company in Andorra
Target group: High-net-worth individuals (HNWIs)
Computer workstations: 34

Success

Achieve your business goals with Open Circle

Maximum data security

Introduction of two-factor authentication, password changes, location checks and transparent device inventory

Uninterrupted migration

Servers, data feeds and workstations were implemented without any downtime

Flexibility and BYOD

Employees can work securely from personal devices

Increase in efficiency

Faster feedback and professional IT support relieve the burden on internal resources

Initial situation and challenge

Before working with Open Circle, Boreal Capital Management had an internal IT department that was outsourced to a single former employee. This model proved inadequate for the planned growth and did not offer the necessary transparency or flexibility. In addition, as a FINMA-regulated asset manager, the company had to meet the highest standards of information security and data sovereignty.

‘We needed a reliable partner who understands the requirements of our industry and guarantees digital sovereignty. To ensure that we can align the technology with our growth expectations.’

Javier Encinas COO of Boreal Capital Management

Solution: Strategic partnership with Open Circle

After careful evaluation, Boreal Capital Management chose Open Circle. The decisive factors were ISO certifications, secure data storage in Switzerland and a flexible service model. Open Circle then implemented 2024 new and effective workstations. This included flexible management of all work devices, password management, internet telephony, and secure access to the work environment from any device.

In addition, all sensitive data was equipped with an additional firewall. As a result, the servers now run entirely via Swiss data centres (Swiss Business Cloud) and the data is protected from foreign access. The OPEN CIRCLE IT Admin Tool helps Boreal Capital Management manage daily operations by controlling access rights and ensuring that internal rules and security requirements are adhered to.

Implementation: Personal migration without interruption

The transition from the old IT structure to Open Circle solutions took place within a week. Employees received personalised and flexible training from Open Circle through on-site and remote training sessions. All data, servers and workstations were successfully migrated without interrupting business operations.

Boreal Capital Management had a dedicated contact person at their side throughout the entire transition. This meant that questions and challenges could be addressed and resolved directly at any time, ensuring a smooth process and additional security. This personal support helped the Boreal team quickly find their way around the new IT environment.

‘The migration went smoothly. Our employees can now work securely and flexibly, and we have full control over our data.’

Javier Encinas COO of Boreal Capital Management

Result: Increased safety and efficiency

In summary, the new IT infrastructure at Boreal Capital Management has improved the following processes:

  • Open Circle takes data security to a new level of quality and ensures maximum protection for sensitive customer data.
  • IT impresses with more efficient processes, reliable compliance with regulations and greater transparency.
  • Employee satisfaction and response times to enquiries have increased.

‘Open Circle met our expectations and showed us that technological flexibility and professional support can go hand in hand.’

Javier Encinas COO of Boreal Capital Management

Conclusion: Trusting partnership for digital sovereignty

The collaboration between Boreal Capital Management and Open Circle demonstrates how reliable IT partners can support an asset manager in the areas of security, flexibility and efficiency. The partnership lays the foundation for future growth, long-term security and digital sovereignty.

‘We feel we are in good hands with Open Circle – personally, professionally and in terms of trust. That’s why we continue to rely on this partner for our IT strategy.’

Javier Encinas COO of Boreal Capital Management

Boreal Capital Management will continue to work with Open Circle to implement further security measures and drive forward the technological modernisation of its workplaces.

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