Login with e-mail address and password.
The password is independent of the cockpit login and we recommend that you always use your a new password.
A password must be set before the first login. This is done via the link “Request a new password here.”
If no user exists yet, send your request by e-mail. A user will then be created automatically and you can set the password as described above.
You can also use the same procedure to set a new password if you have forgotten it.
Note: For security reasons, please use a different password than the cockpit password.
After logging in, you will see all your tickets and their status.
A new ticket can be created via the “+” at the bottom left.