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Since its adoption in 2018, and increasingly so in recent years, the Cloud Act has been a source of particular concern: it has created complex contradictions in international data protection laws and undermines the digital sovereignty of those who use US data storage services. Find out here what this is all about and how European companies can protect their data and confidential information.

Key points at a glance

  • The Cloud Act is a US law that conflicts with several European data protection laws.
  • It stipulates that US companies offering data storage services must hand over data to the country’s authorities upon request.
  • Companies that store data with US providers are powerless to prevent such data disclosure – often they are not even aware of it.
  • This may affect customer data, but also trade secrets that provide a competitive advantage.
  • You can eliminate the risk of data disclosure by working with European providers such as Open Circle, which use servers exclusively in Europe.

What is the Cloud Act?

The Cloud Act is a law passed by the US in 2018. CLOUD stands for ‘Clarifying Lawful Overseas Use of Data’. Under this law, US technology companies are obliged to grant authorities access to stored data upon request. It does not matter where this data is stored.

The law was passed following a legal dispute between the US government and Microsoft: the issue at stake was whether authorities could demand the handover of personal data stored on servers belonging to US providers outside the US. Microsoft opposed this, as it undermines user trust.

Under the Cloud Act, all US companies are now obliged to hand over the data. This means the law is in direct conflict with the GDPR. Even more controversial: under the Cloud Act, US companies can be compelled to remain silent. This means that local companies and users whose data is being shared are not even allowed to be informed.

How does the Cloud Act work?

The Cloud Act gives US law precedence over the laws of other countries. It therefore overrides local data protection laws as long as the service provider is subject to US law. This affects, for example, companies such as:

  • Microsoft (inclusive Office365, OneDrive, Teams, Azure, Slack und all other services)
  • Amazon (for example Photos, Drive)
  • Google (for example Drive, G-Mail, Photos, One)
  • Apple (inclusive iCloud)
  • Dropbox
  • Adobe (for example Creative Cloud, Document Cloud)
  • Zoom

If your company uses data storage services provided by these companies, US authorities have the right to access your data stored there – even if it is held on European servers. You can find further information in the video by Swiss Radio and Television.

US authorities have the right to access your stored data

Why is this relevant for businesses?

Companies that either have an establishment within the EU or process data belonging to EU citizens because they operate in the European market are subject to the General Data Protection Regulation (GDPR). Article 48 stipulates that data may only be transferred to third countries on a legal basis (usually so-called bilateral mutual legal assistance agreements).

In concrete terms, this means for US companies: if they comply with the Cloud Act, they are in breach of the GDPR. If they comply with the GDPR, they are in breach of the Cloud Act. As they face legal consequences in the US that could threaten the company’s continued existence, they opt for the Cloud Act when in doubt.

If your company is a customer of one of the US companies mentioned (or a comparable provider from the US), you can therefore never be certain that your stored data will not be passed on. It is your responsibility to ensure that the data is not accessible to unauthorised parties: according to the European Data Protection Board, the Cloud Act does not provide a sufficient basis for transferring data.

The fact that using these services may breach data protection regulations is not the only risk: your confidential business information may also be disclosed if you store it via a company subject to the Cloud Act. Industrial espionage is a possibility – and you could lose important competitive advantages.

What should you keep in mind when using U.S. providers?

US companies are keen to limit the damage. Most of them now advertise their EU-based data centres, for example:

  • Microsoft 365 EU Data Boundary
  • Google Sovereign Control
  • Amazon European Sovereign Cloud

That is, however, a smokescreen – the Cloud Act also applies to these data centres.

For all these providers, the data collected is worth its weight in gold, which is why they gather it in vast quantities. The State Commissioner for Data Protection and Freedom of Information in Baden-Württemberg (LfDI), in collaboration with the state’s Ministry of Culture, has tested a functionally restricted version of Microsoft 365 designed to comply as closely as possible with data protection regulations for use in schools, and has still identified many issues that argue against its deployment:

  • User behaviour is logged in full and in detail.
  • Emails are analysed.
  • It is not possible to completely disable the processing of personal data – it continues to be carried out to an extent that is not necessary for the provision of the service.
  • Even in direct discussions, the LfDI did not receive a complete overview of all processing of personal data from Microsoft representatives.
  • Measurements revealed the transmission of data to over 500 Microsoft servers, which could not be prevented; the purposes were documented in only a very small number of cases.

In short: It is not possible to completely prevent data from being transferred to US providers, and in many cases it is not even possible to track such transfers. If your company uses services provided by these providers, there is no reliable way to prevent your data and confidential information from being passed on.

How can a company protect itself from this?

The solution to this dilemma sounds deceptively simple, but it can involve a major change. Use platforms that have no links to the US – in other words:

  • are not US companies
  • do not have branches in the US
  • are not listed on the US stock exchange
  • do not use US data storage infrastructure

Such companies are subject exclusively to European compliance and data protection requirements. In addition, the following points are important:

  • Ensure that client-side encryption is possible and that the provider itself has no access.
  • Choose a provider that allows you to assign access permissions on an individual basis.
  • Enter into a detailed data processing agreement with the provider, setting out how data may be processed in accordance with the GDPR.

You should also ensure that the European company has not been acquired by a US corporation: otherwise, it will also be subject to the Cloud Act.

Why are Open Circle solutions not affected by the Cloud Act?

Open Circle is a Swiss company that places great emphasis on independence:

  • We offer scalable IT solutions based on open-source technologies.
  • Our company is not based in the USA, nor does it use services provided by American corporations.
  • We use data centres located exclusively in Switzerland.
  • We are ISO-certified and offer the highest standards.

Our solutions make it easier for you to store your data in compliance with the GDPR and, for example, to comply with the German Federal Data Protection Act or the Swiss Federal Act on Data Protection (DSG).

Bottom line: Play it safe

Even though using systems such as Microsoft 365 or iCloud may seem like the only option at first glance, this is not the case. Making the switch is well worth it for the security of your customers’ data and your company’s confidential information. We then ensure further security by providing you with data storage solutions that are not subject to the Cloud Act. Please feel free to contact us.

 

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